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Appendix C

Faux Finalize

Faux Finalize functionality allows finalized sales to be recalled in order to make adjustments to credit card

amounts, tipping or cash amounts on a finalized sale. Previously it was not possible to do so. To use Faux Finalize

the following Sales32c.INI setting is necessary in the [Preferences] section of the Sales32c.INI,

Sales32c_default.INI or Sales32c_group.INI.

FinalizeAtCloseout=TRUE

When Faux Finalize is enabled, and a sale is “finalized” the sh_save.finalized field remains “0”, false, and

the sh_save.final_pending field is marked with “1”, true. When those two conditions are present the sale

does not appear in the Select Table Number/Recall Table dialogs just as a finalized sale would not when Faux

Finalize is not enabled. However, with Finalized Pending enabled, the finalized sale can be recalled by using the

Recall button from one of the 12 main sales buttons if present or from Tools > Actions if the Recall button is not

present in the main buttons.

Adjusting Credit Cards

1. Recall the sale using Recall button

2. Use the Reverse Charge button to cancel the credit card transaction

3. Save the sale (Pay or Save button)

4. In the Save dialog choose the Payment Type button and choose the credit card listed in the payment types

5. Save the sale

6. Recall the sale, it can temporarily be recalled from either the Select Table Number/Recall Table dialog or

using the Recall button.

7. Finalize the sale adding tip.

Adjusting Cash

1. Recall the sale using Recall button

2. Choose Pay or Save button

3. In the Save dialog enter negative amount of cash amount to be taken off the sale

4. Save the sale.

5. Recall the sale, it can temporarily be recalled from the Select Table Number/Recall Table dialog, and

make the payment to replace the refunded cash

6. If the sale was not finalized in step 5 recall and finalize

Things to Know

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